Return & Exchange Policy

Exchange Policy

  1. Eligibility for Exchange

    • Items must be returned within 10 days from the date of purchase.
    • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
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  2. Exchange Process

    • Contact our customer service team at [customer service email or phone number] to initiate an exchange.
    • Provide your order number and details of the item you wish to exchange.
    • Our team will provide instructions on how to return your item to us.

  3. Shipping Costs

    • Customers are responsible for the shipping costs associated with returning items for exchange. 

  4. Processing Exchanges

    • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your exchange.
    • Approved exchanges will be processed within 30 business days. You will receive a confirmation email once your new item is on its way.

Important Notes

  • No Refunds: We do not offer refunds. Only exchanges are allowed as per our policy.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 10 days of receiving your order. We will work with you to resolve the issue promptly.